Frequently asked questions and answers
How do I book a room?
To book a room, you can use our convenient online service on the website or call our reservations department. Select the hotel, preferred room type, dates of stay, and provide the necessary information. After confirming your booking, you will receive a confirmation email.
Is it possible to cancel a booking, and what are the conditions?
Cancellation policies depend on the rate at which you made the booking. In most cases, you can cancel free of charge up to 24 hours before the check-in date. You can find more details about cancellation terms during booking or by reviewing the confirmation email.
What types of payment are accepted at your hotel?
We accept most major credit cards, such as Visa, MasterCard, American Express, as well as cash payments. You can also pay via bank transfer. If you have any questions about payment, please contact our reservations department.
What amenities are available in the rooms?
All our rooms feature free Wi-Fi, flat-screen TVs, minibars, safes, air conditioning, and bathrooms equipped with essential toiletries. Additional guest services include room service, laundry, and concierge assistance.
