Часті запитання та відповіді
How do I make a room reservation?
To book a room, you can use our convenient online service on the website or call our reservations department. Choose a hotel, preferred room type, dates of stay and provide the necessary information. Once your reservation is confirmed, you will receive a confirmation email.
Can I cancel my reservation and what are the conditions?
Cancellation policies depend on the rate you booked at. In most cases, you can cancel your reservation free of charge up to 24 hours before your arrival date. You can find out more about the cancellation policy at the time of booking or by viewing your confirmation email.
What types of payment are accepted at your hotel?
We accept most major credit cards such as Visa, MasterCard, American Express, as well as cash payments. You can also pay by bank transfer. If you have any questions about payment, please contact our reservations department.
What amenities are available in the rooms?
All of our rooms have free Wi-Fi, flat-screen TV, minibar, safe, air conditioning and a bathroom with essential toiletries. Additional services such as room service, laundry and concierge services are available for guests.
